Garage Door Repair FAQ — Boise, ID

The cost depends on what's broken and what parts it takes to fix it. A snapped cable is a different job than a failed opener motor or a dented panel. Door size, spring type, and hardware age all affect the price. We look at the door before we quote anything. Call for a free estimate.

The door will feel extremely heavy when you try to lift it by hand, or the opener will strain and stop halfway. You may also see a gap in the coil of the spring above the door. In Boise, springs tend to fail most often in January and February when overnight temperatures drop below 10 degrees and the metal contracts hard. A broken spring is not a repair you do yourself — the tension in those springs is dangerous.

Usually not for normal wear and tear. If a car backed into the door or a windstorm threw something into it, that kind of damage may be covered depending on your policy. Call your insurance company before you call us if you think it was an accident. We can give you a written estimate to submit to the adjuster.

Most repairs take one to two hours once the technician is on site. A spring replacement on a standard double-car door is usually about an hour. If the track is badly bent or the opener needs to be replaced entirely, it can run closer to two hours. We'll tell you the expected time when we give you the quote.

Call (208) 279-3527 right away. An open garage door is an unsecured entry point into your home. If you can't reach anyone, pull the red emergency release cord to disconnect the door from the opener and lower the door by hand. Then stay home or have someone watch the property until it's fixed.

A loud bang is almost always a broken torsion spring releasing its tension. The spring sits on the bar above the door, and when it snaps, the sound echoes in the garage. Homes built in the early 1990s in neighborhoods like Southeast Boise and the North End often have original springs that are now 30-plus years old — well past the average lifespan. Stop using the door until the spring is replaced.